Returns & Exchanges
At Vex Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged items. If your fit isn't perfect, our streamlined process makes it easy to swap for a new size or receive a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.